Privacy policy.
Last Updated: August 26, 2026
Rocket Air ("Rocket Air," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting rocketaircharter.com (the "Website"), requesting a charter quote, communicating with us, or otherwise interacting with our services.
This Privacy Policy explains the types of information we may collect, how we use and disclose that information, and the choices available to you.
1. Information We Collect
Information You Provide to Us
When you request a charter quote, contact Rocket Air, subscribe to communications, or otherwise interact with us, we may collect information including:
Name
Email address
Telephone number
Departure and destination locations or airports
Requested travel dates and times
Number of passengers
Trip preferences and special requests
Information you voluntarily provide in message or comment fields
Other information necessary to respond to, arrange, or fulfill your charter request
Submission of a quote request does not, by itself, constitute a confirmed charter booking.
Information Collected Automatically
When you visit the Website, certain technical and usage information may be collected automatically through cookies, analytics technologies, server logs, and similar tools.
This information may include:
IP address
Browser and device type
Operating system
Pages viewed
Referring website or source
Approximate geographic information derived from your IP address
Date and time of visits
Interactions with Website pages and features
Other Website usage and performance information
We use this information primarily to operate, maintain, secure, understand, and improve the Website and our marketing efforts.
2. How We Use Your Information
Rocket Air may use the information we collect to:
Respond to charter inquiries and quote requests
Prepare and communicate charter options and pricing
Contact you regarding your requested trip
Coordinate and manage charter services
Arrange transportation with third-party air carriers when appropriate
Provide customer service
Maintain records relating to inquiries and customer communications
Operate and improve the Website
Understand Website traffic and visitor behavior
Measure the effectiveness of our marketing efforts
Send marketing or promotional communications where permitted by law
Detect or prevent fraud, abuse, security incidents, or unlawful activity
Comply with applicable laws, regulations, legal processes, and aviation requirements
Protect the rights, safety, and property of Rocket Air, our customers, and others
3. Charter Quote Requests and JetInsight
Rocket Air uses JetInsight to facilitate charter quote requests, trip inquiries, communications, and aspects of charter management.
When you submit information through a JetInsight form embedded on or accessed through the Website, the information you provide may be transmitted to and processed through JetInsight's systems on Rocket Air's behalf.
Rocket Air may subsequently communicate with you directly by email, telephone, through JetInsight, or through another appropriate communication method to discuss your request and complete the charter booking process.
Information submitted as part of a charter inquiry may also be shared with an appropriate third-party air carrier or aviation service provider when necessary to obtain pricing, determine availability, arrange transportation, or fulfill your requested services.
Submitting a request through the Website or JetInsight does not guarantee aircraft availability, pricing, acceptance of a requested flight, or confirmation of transportation. Charter arrangements become binding only as provided in the applicable charter agreement, booking documentation, or other applicable agreement.
4. Cookies and Analytics
The Website may use cookies and similar technologies to operate the Website, understand Website usage, measure performance, and improve the visitor experience.
We may use services such as Google Analytics to understand how visitors interact with the Website. These services may collect information such as pages visited, session information, device information, browser information, approximate location, and interactions with Website content.
You may be able to limit or block cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some Website features.
5. Email and Marketing Communications
If you provide your email address or otherwise consent to receive marketing communications, Rocket Air may use your information to send information about our services, destinations, promotions, company updates, or other relevant communications.
We may use third-party email service providers, such as Mailchimp, to manage these communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.
Unsubscribing from marketing communications will not prevent Rocket Air from sending transactional or service-related communications concerning a charter request, booking, customer service matter, or other business relationship.
6. How We Share Information
Rocket Air does not sell your personal information for monetary consideration.
When necessary to respond to, arrange, or fulfill a charter request, we may disclose relevant personal and trip information to third-party air carriers and aviation service providers, including when Rocket Air assists in arranging transportation that will be operated by an independent certificated air carrier.
We may also disclose personal information when reasonably necessary to:
Service providers that support our Website, analytics, communications, charter management, or business operations
JetInsight and other technology providers used to process or manage charter inquiries
Third-party certificated air carriers when necessary to obtain quotes, determine availability, arrange transportation, or fulfill a requested charter
Airports, fixed-base operators, ground transportation providers, and other aviation or travel service providers when necessary to facilitate requested services
Professional advisers, including attorneys, accountants, insurers, or consultants
Government agencies, regulators, law enforcement, or other parties when required by applicable law or legal process
Parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
Other parties when necessary to protect Rocket Air's legal rights, property, safety, customers, employees, or the public
Third-party air carriers and other service providers may process information according to their own terms, privacy policies, legal obligations, and contractual requirements.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and operational records, comply with legal or regulatory requirements, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Data Security
Rocket Air takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through the Website or third-party services.
9. Your Privacy Choices and Rights
Depending on where you reside and applicable law, you may have certain rights concerning your personal information, which may include the right to request:
Access to personal information we maintain about you
Correction of inaccurate personal information
Deletion of certain personal information
Information regarding how your personal information is used or disclosed
You may also opt out of marketing communications at any time using the unsubscribe mechanism contained in our marketing emails.
To submit a privacy-related request, contact: sales@rocketaircharter.com
We may need to verify your identity before processing certain requests. Some information may be retained where permitted or required by applicable law.
10. Children's Privacy
The Website and Rocket Air's charter services are not directed to children under the age of 13, and we do not knowingly solicit or collect personal information directly from children under 13 through the Website.
If we learn that personal information from a child under 13 has been collected in circumstances requiring its deletion, we will take reasonable steps to delete it.
11. Third-Party Websites and Services
The Website may contain links to third-party websites or integrate third-party services.
Rocket Air does not control the privacy practices of independent third parties. Your interactions with those services may be governed by their respective privacy policies and terms.
We encourage you to review the privacy policies of third-party services you use.
12. Changes to This Privacy Policy
Rocket Air may update this Privacy Policy periodically to reflect changes in our Website, business practices, technologies, legal requirements, or services.
When changes are made, the revised Privacy Policy will be posted on this page with an updated "Last Updated" date.
13. Contact Us
For questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, contact:
Rocket Air
1401 General Aviation Dr.
Melbourne, FL 32935
United States